USAA Plans For Most Employees To Continue Working From Home

Thousands of USAA employees will continue to work-from-home through the end of the year, according to the insurance company based in San Antonio.

"Due to rising cases of Covid-19 in some areas where we have office locations and to help us proactively address potential waves of virus spread expected in the fall, we are extending our work from home guidelines through Dec. 31, 2020," according to a statement from USAA.

USAA released the following information:

"The safety of our employees and our communities has remained a top priority. Since equipping and transitioning nearly all 35,000 USAA employees to work from home in March, we have continued to serve our members with excellence.

Due to rising cases of Covid-19 in some areas where we have office locations and to help us proactively address potential waves of virus spread expected in the fall, we are extending our work from home guidelines through Dec. 31, 2020. This extension applies to employee benefits specific to the coronavirus pandemic, including 3 weeks of paid emergency leave to use if they are unable to work at home due to pandemic-related event closures or illness.

Those participating in our volunteer pilot will be allowed to continue coming into the office and we may seek to expand the program if it is safe to do so. However, we are prepared to send employees back home to work if that becomes the right thing to do.

We are highly confident today that we can run USAA indefinitely from a workforce and technology standpoint, without having to come back to our buildings. In developing our return to office strategy, we’re relying on trusted medical guidance that includes criteria for community readiness; considering federal, state and local decisions; factoring in employee feedback and other considerations such as school and camp closures and lessons learned from organizations that open sooner.

Our future will be redefined by greater flexibility in how and where we work."

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