Schlitterbahn Waterparks will honor 2020 season passes through the 2021 season. The park, which is closed for the coronavirus pandemic, made the announcement on its web site on Tuesday. In addition, guests who are making monthly payments for their passes won't be required to make payments until the waterpark reopens.
Schlitterbahn Vice President and General Manager of Schlitterbahn New Braunfels, Darren Hill, and Vice President and General Manager of Schlitterbahn Galveston, Ron Sutula, posted the following information on the Schlitterbahn website:
"As we face these unprecedented circumstances, I want to thank you for your patience and support of Schlitterbahn Waterparks. We continue to monitor and follow local and national health directives while preparing to open our park as soon as it is safe to do so.
In the meantime, we want to share information on how we will manage 2020 Season Passholder benefits:
- 2020 Season Passes and purchased 2020 Season Pass Add-On Products (if applicable) will be valid for the remainder of 2020 when our park is able to reopen.
- Additionally, we will extend the validity dates for current 2020 Season Passes (as well as purchased 2020 Season Pass Add-On Products) through the 2021 Season according to pass type.
- For 2020 Season Passholders participating in our Payment Plan Program, monthly billing has been suspended as of April 8, 2020, and will remain suspended while the park is closed. When the park reopens, billing will resume. Passholders will need to be current on payments to receive both 2020 and 2021 Season Pass admission and associated benefits.
Likewise, we will continue to work with Guests who have prepaid single-day tickets during the time period of our temporary park closure. Ticket inquiries may be directed to email@example.com.
We want nothing more than to reopen our parks and welcome you back, but our priority for now is to keep everyone safe. This is a challenging time for us all, and we thank you again for your understanding and loyalty to Schlitterbahn Waterparks."