Texans Running Into Unemployment Roadblocks; TWC Working On Tech Issues

Many Texans seeking to file unemployment claims are running into technology issues. Ed Serna, executive director of the Texas Workforce Commission, confirmed yesterday there have been delays but that all claims will be back-dated. Serna added that over 400 incoming phone lines have been installed, along with adding three outside call centers to help ease the influx of requests. The T-W-C website has also relaunched its "chat with us" box and the site will soon be updated to accommodate 20-thousand users within one second


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