San Antonio's Finesilver Bulding, which has been best known over the past decade as the place traffic reporters use to explain the location of major truck wrecks on I-35, has now been transformed as the local headquarters for one of America's most innovative tech support companies, News Radio 1200 WOAI reports.
Bryce Maddock, the CEO of Santa Monica California based 'TaskUs' has high hopes for the operation which has been located in the old uniform factory, which provides a perfect backdrop to the Industrial Revolution era 'Steampunk' design so popular among tech firms.
"We have 250 employees here in the Finesilver Building in downtown San Antonio, it'll be over 500 by the end of the year, and our hope is to make that number into the thousands in the years to come," he said.
TaskUs provides customer service to next generation tech firms, as well as other back office services. Next time you're on a web site and the picture of a person pops up with a message like 'can I answer your question?' chances are good that person is a TaskUs employee.
"We work with innovative, fast growing technology businesses, the Silicon Valley disrupters," he said. "Our goal is to connect those companies with incredibly talented labor forces, and we found that San Antonio is a great location for that type of work."
He says TaskUs clients are largely social media companies and apps.He says TaskUs has decorated the Finesilver Building in the classic Silicon Valley style, with open spaces, an in-office gym, rock climbing spaces and pool tables.
"We looked at fifty different cities when we decided to open a contact center here in the U.S., Maddock said, pointing out that the company's existing major center is in the Phillippines, "We chose San Antonio because it has a fast growing millennial population and a history of service. We found the Finesilver Building and we fell in love overnight."