CPS Energy Plans To Resume Disconnections For Past-Due Customers

CPS Energy will soon continue the practice of disconnecting service to customers with unpaid balances. The utility suspended disconnections in March of last year, when the pandemic came to town. Since January, 170-thousand CPS customers are 30-days past due, adding up to 93-million-dollars in uncollected bills. That compares with about 39-million last year. President and CEO Paula Gold Williams told the CPS Board of Trustees on March 29th that disconnects could resume as soon as late spring or early summer.

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